a Restaurant on eLuna
The Restaurants section on eLuna.com lists hundreds of kosher restaurants
throughout Israel. You can find a restaurant by the location of the restaurant, the name of the restaurant or the type (category) of restaurant.
Finding a Restaurant by Location:
a restaurant by location select "Find a Restaurant" from the blue horizontal menu at the top of every screen.
When you mouse over the words a menu will drop down with the names of the regions in Israel. You can choose a region directly or you can click on the heading "Find a Restaurant" which will bring you to the eLuna Restaurants home page.
At the top of the Restaurants Home Page you will see a list of regions. Click on a region where your city is located. For example, Netanya is located in the Sharon. Petach Tikva is located in the Central area.
After you have chosen a region the list of restaurants in the region/city you selected will be displayed
in table format, with their address and phone number.
Click on the name of the restaurant for a full review, comments
from other clients and a kosher coupon online.
the eLuna Restaurants
Above the list of restaurants you will see a panel of options for
displaying the restaurants in the city that you have selected. Restaurants
can be displayed as follows:
- by restaurant name (default)
- by restaurant neighborhood
- by category
- glatt/mehadrin restaurants
Click on the radio button adjacent to the sort option and the list
will automatically be sorted by the criterion that you chose.
Finding a Restaurant by Name:
If you know the name of the restaurant you can enter it in the edit box on the Restaurants home page. The edit box is located below the regions. Enter the first few letters of the name and the system will prompt the remainder. Click to get to the page for the restaurant.
Finding a Restaurant by Type:
eLuna has created categories of restaurants to help you find the restaurant closest to your needs. You can see the categories by choosing "categories" on the blue drop down menu or you can choose the category from the Restaurants home page. The list of restaurants in the categories are not limited to any geographical area. Categories is the easiest way for you to find types of restaurants throughout the country.
Suppose you want to visit a sushi restaurant and you are willing to travel out of your immediate area for a really good restaurant. Choose "sushi" from the categories list and see all the kosher sushi restaurants on eLuna.com, in the country. Then you can decide if it is worth traveling from Petach Tikva to Tel Aviv for a good restaurant.
We have tried to create the most usefull categories. If you have other ideas for categories that you do not see on the site, or you would change the category of a restaurant on our site, please email us for consideration.
- Getting an eLuna
discount coupon online
Perform the instructions above for finding a restaurant.
At the bottom of the restaurant page you will see a picture of a scissors
and the words
"Click here for a discount coupon..."
Click on the underlined word "here."
The system will prompt you for your user name and password. Enter
them in the fields.
The coupon for the restaurant selected will be displayed. Print out the page and present
the entire page
at the restaurant.
- Registering on
To enjoy all the benefits of eLuna.com you must register on the website.
Registration is free. All you have to do is complete a short registration
Click "Register." This is the left most item on the green
horizontal menu at the top of every eLuna screen.
Enter the information in the form.
The form will prompt you for a user name and password. Select easy
to remember words and ones that are easy to type (minimize typing
errors). You will be entering your user name and password whenever
you want a free discount coupon and when you participate in of our
"games" and offers.
- Why You Should Register
eLuna offers you discount vouchers at hundreds of kosher restaurants
throughout Israel. We also run auctions for dinner for two at our
restaurants, and for other goods and services advertised on the site.
This includes books and other eLuna-worthy goods. We even have a grab-bag
where you can save 50% at restaurants that eLuna picks for you in
the city of your choice.
Whenever you take a discount voucher or participate in our auctions
and other offers, you must enter your user name and password. When
you enter it, eLuna checks for your name in our database. The system
will only enable registered users to to participate in our offers.
Registration is quick and easy and there is no fee. Your personal
information is safe on eLuna.com. We do not share any information
about clients with anyone. This is our stated agreement with our clients
and we honor it.
- Changing your email address
If you have changed your email address click on this menu just below our logo, where you see "Join eLuna." The second item in the drop down menu entitled "Change Personal Info" opens a form where you can change your email address.
- Retrieving your
Forgotten User Name or Password
If you have forgotten your user name or password, you can request
it from the system.
There are two ways to get your user name and password from eLuna:
Your user name and password will be sent to you in email.
on "User name and Password" on the left hand menu
on the eLuna.com home page.
the system prompts you for your user name and password, there
is an option for asking eLuna for this information. Below the
user name and password fields you will see
"If you forgot your password and you would like it sent
to you click here." Click on this item and follow the directions.
- Troubleshooting: eLuna doesn't recognize you
So you are registered on eLuna and you would like to take a discount coupon, bid on an auction, or buy a voucher. The system prompts for your user name and password, you enter them and the system tells you that it does not know you.
What to do? Almost all of these problems are caused by human error.
No matter how well you know your user name and password, no matter how many times you have entered them, it is always possible to enter a password that you use on another program, to interchange two letters, to skip a letter, or to enter an erroneous space.
To eliminate the possibility of human error we suggest that you
request the eLuna system to email your user name and password to your address on record. On the eLuna home page, select "User Name and Password." Enter your email address in the field and the system will send you your data by email. Note that the system will only send you the user name and password for the email address that you enter. So if you have changed email addresses since you registered and have not informed us, this will not work.
For those who have kept their eLuna registration up to date: you will receive your user name and password by email. Copy and paste the data from the email into the fields on the eLuna screen. The system should then identify you and you will be able to execute your transaction on our system.
You Can Use the eLuna Discount Coupons
The restaurants measure the effectiveness of our website by the number
of coupons that they receive. Many people tell us that they use eLuna
to help them find information but they don't present the coupons.
Others tell us that they often forget to bring their coupons to the
restaurant. When you do this, you may be saving the restaurant a few
shekels, but you are not helping eLuna! You are in effect using our
service but not giving us the credit. If you don't present a coupon,
please at least mention eLuna at the restaurant. We only have the
leverage at restaurants that value the strength of our community.
The Discount coupons can be used when ordering from the ala carte
menu of the restaurant. The discount coupons do not apply to:
- discounted meals
- business lunches
- take away meals if they are already discounted from the ala carte
Some restaurants honor the coupon for items from the take away menu
if you pick them up at the restaurant. They do not honor the discount
Some generous restaurants will honor the discount coupon on the above,
but our mandate requires that restaurants only honor the coupon when
ordering from the ala carte menu.
Some restaurants have asked us to require a minimum bill to use the
eLuna coupon. They argue that their profit is so small on a low bill
that they don't think it fair to have to give back even a few shekels.
We have tried out hardest not to impose a minimum on your use of the
coupon. We suggest that if your discount adds up to under 5 shekels,
you submit the coupon with the bill but you forfeit the discount. This
is a very gentlemanly approach that will give you a lot of credit at
your future visits to the restaurant.
- Visiting eLuna Restaurants
throughout Israel. Our goals are to inform you of the kosher restaurants
available and to encourage kashrut by driving traffic to the kosher
restaurants through the discount coupons.
eLuna.com brings you the best of the kosher restaurants
The discounts on eLuna are not meant to put our restaurants and other
kosher suppliers out of business. So let us try to avoid making unreasonable
requests. Our restaurants should be glad to see eLuna customers and
not dread eLuna coupon bearers. To that end please observe the following
guidelines when at the restaurants:
- Only present the discount coupons for ala carte meals. Do not expect
that the discount coupon will be accepted on the business lunch. The
business lunch is already discounted and it is not reasonable to expect
the restaurant to discount it further.
- If you are the winner of an eLuna auction or other benefit and the
value on the face of the voucher does not cover the full cost of your
meal, you will be billed for the difference. You cannot use the regular
eLuna discount coupon to cover the difference between the value of the
voucher and the bill.
- Calculate your tip based on the bill before the discount. The owner
of the restaurant benefits from the added traffic that eLuna drives
to the restaurant. The waiter does not necessarily benefit proportionally.
- eLuna restaurants are instructed to accept the discount coupon for
an entire table. A group of people going out together should need to
present only one eLuna coupon to receive the discount for the entire
table. There are some restaurant owners who don't get it, and insist
on a coupon for every couple. To avoid conflict, when you are a large
group print out a few extra coupons just in case. It will avoid possible
- Visiting a restaurant should be a pleasurable experience and the discount
should make it a bit easier to go out more often. If something goes
wrong with the discount, don't spoil the fun by arguing with the restaurant.
When you argue with a restaurant about an eLuna coupon you are giving
eLuna a bad name and running the risk of ruining it for other eLuna
clients at this restaurant. Take the name of the person at the restaurant
who is giving you a hard time and write us an email. We will do our
best to help straighten things out.
- eLuna.com maintains excellent relations with the management of the
restaurants on the site. If you feel that you have not been treated
fairly at one of our restaurants, please send us an email and we will
contact the restaurant and try to find a solution. For example if there
was an error and your discount voucher was not accepted at a restaurant,
we can usually arrange a double discount at your next visit to the restaurant
(the discount that you did not get plus the current discount). This
is the most reasonable compensation for this error. There is no compensation
for the inconvenience, there is no prize or freebie and there is no
payment for whiplash.
- Whenever reporting to eLuna about a problem at a restaurant please
note the date and time that the issue occurred, and the name of the
person on duty that you were dealing with. This helps us sort out the
problem and avoid it in the future.
- Our restaurant owners welcome comments from customers. All of the
comments sent to us about experiences at restaurants are forwarded to
the restaurant. We do this as a service to help improve the quality
of kosher restaurants. Please feel free to send us comments and suggestions
that we will forward to the restaurant owners. They are usually very
grateful for constructive comments.
General Guidelines for
Eating Out at Restaurants
The following are some general guidelines on how to make your visit
to a restaurant more pleasurable. This information applies to dining
in all restaurants.
- Reservations are always in order. Call in advance and reserve a table
for your party. This is important even if you think that the restaurant
will be empty or if your party is small. Reservations give the restaurant
an idea of the expected traffic. When they know what is coming they
can prepare themselves and your experience will be much nicer. Also,
if you call in advance you can avoid the disappointment of finding the
restaurant closed for a private event or arriving before the chef.
- Some restaurants have an agreement with a nearby pay parking facility.
If you have paid for parking take the parking slip with you and ask
at the restaurant if they cover your parking charge. You may be pleasantly
- If you are new to a restaurant, ask your waiter to recommend a dish.
The waiters know what dishes are popular and what is fresh that day.
They also know that if you like their recommendation they will get a
better tip. A waiter will rarely tell you that something is not good,
but if you are steered away from your choice, go with the waiter's suggestion.
That said, also keep in mind that a good waiter is a salesman and don't
let him talk you into ordering something that you won't like.
- If you are not satisfied with your meal, send it back to the kitchen.
For example, if your meat is too rare or your fish is not done well,
ask that it be returned to the kitchen for further cooking.
- In a quality restaurant, if you do not like the dish that you were
served you should be able to return it for a substitute dish. Stop eating
immediately and ask the waiter to remove the dish. Try to find a substitute
that is more likely to succeed. Perhaps you had tried a new dish that
was not to your liking. Now is a time to go for something tried and
Caution: Do not eat most of the dish and then try to return it.
- Cellphones ringing in a restaurant annoy other diners. Speaking loudly
into a cellphone annoys everyone else in the restaurant. Please be considerate
of the other people in a restaurant who are enjoying their evening out.
The staff at eLuna.com wishes you great visits to our kosher restaurants.
We hope that you enjoy the enormous effort that has gone into bringing
you this website. Please tell everyone that you know about us, for our
strength is in numbers.
New Friendly Features on the eLuna.com Website
We are working to make eLuna.com a friendlier place to visit.
This month we added two new features to make it easier for you to to use our website.
New Menu: Just below the eLuna logo on every page you will see a blue menu with drop-down items. We have added fan-outs to the drop down menu items to help you find what you are looking for.
Looking for restaurants in Netanya, are you?
Now you can get to the Netanya restaurants from any page.
Mouse over Restaurants/Sharon area and Netaya will fan out. Try it.
Change your email address: If you have changed your email address click on this menu just below our logo, where you see "Join eLuna." The second item in the drop down menu entitled "Change Personal Info" opens a form where you can change your email address.
Make Multiple Payments: We have made paying for auctions a lot easier. Now when you win more than one auction there is no need to pay each separately. Check the box for the auctions that you are paying and pay just once for all of them.